As patients are now getting comfortable with virtual care and will expect the convenience of Telehealth visits in the future, the next frontier will be for hospitals to curate their digital health and virtual care offerings for a more personalized patient experience. It will be interesting to see how health systems becomes more attractive to patients expecting retail-like healthcare delivery
If there is one thing that Covid-19 pandemic is bound to teach humanity, it is be better prepared when similar outbreaks arise in the future. The crisis has led to extraordinary rapid transformations of service delivery using Telehealth technologies, thus showing that these technologies had already reached the level of maturity required to be deployed within healthcare systems at pace and scale; they were waiting in the wings.
As per a recent research, 80-85 percent of medical consultations are now going online and telemedicine is on the rise in India. Of these, around 50-60 percent of patients are happy and satisfied with the treatment and diagnosis. While this is a huge shift as compared to the pre-Covid-19 times, a holistic overall adoption of these trends is yet to fully play out in the country.
We will also see the rise of vertical, full-stack Telehealth platforms across indications such as mental health, oncology, cardiology and chronic care gain momentum as deeply focused points of care providers.
Despite the pace of current changes, it is pertinent that we capture and share what can be learnt from these pandemic times. The next frontier will be for hospitals to curate their digital health and virtual care offerings for a more personalized patient experience. Health systems with easy-to-use technology and appealing interfaces will be more attractive to patients expecting retail-like healthcare delivery.
The panel discussion titled, “Uncovering the Full Potential of Telehealth in 2021,”will throw light on the above developments during the upcoming CXO Digital Innovation Health Summit 2021 scheduled on Feb 11-12, 2021. The panel will elaborate on the topics like how hospitals are gearing up for personalized patient experience, patient-friendly interface and sustaining the momentum for healthcare delivery.
Don’t miss the panel consisting of eminent thought leaders including Vineeth Purshottam , CIO, Fortis Healthcare; Kumar KV, CIO and CISO, Narayana Health; Girish Koppar, GM-IT, Wockhardt Hospitals; Manasije Mishra, Managing Director, DocOnline; Raghavendra Prasad BR, Senior Consultant, Forecasting CoE, IQVIA, and moderated by Bharat Gera, Founder, Human Centric Health Ecosystem. Be sure to register today.