The speed at which the BFSI industry is evolving when it comes to regulation, customer behaviour and technology – coupled with the Covid-19 crisis – is a clear sign that the future of the financial industry will not be the same as the past.
As the financial institutions find themselves restructuring their framework to adapt to post-crisis demands, customer experience, multi-cloud, automation and cyber security will shape the sector over the next few years.
A knowledge and networking platform curated to deep dive into the imminent challenges and best practices in BFSI. The key focus is on enhancing the Customer Journey through digital innovations, multi-cloud, automation and cyber security.